PD Warrior PTY LTD’s commitment
PD Warrior PTY LTD is committed to complying with all relevant Commonwealth and State legislation governing its operations. This includes the Australian Privacy Principles (enhancing Privacy Protection Act 2012) as well as more global standards of the EEA.
Personal and health information
PD Warrior PTY LTD holds personal information about:
- Its members
- Course attendees
- Individuals who purchase products through the shop
- Individuals who download the smartphone app
Types of personal and health information collected
PD Warrior PTY LTD collects information on a person’s current billing address, contact details, membership subscription, professional qualification and credit card details. PD Warrior PTY LTD manages the Licensee, Health professional and patient forums which may provide PD Warrior PTY LTD with sensitive (health) information to carry out its required functions and activities.
How information is collected
PD Warrior PTY LTD will only collect personal information about you with your prior knowledge and consent. PD Warrior PTY LTD collects personal information by online form, phone, email or in documents such as membership application forms.
PD Warrior PTY LTD will only collect information that is required to carry out its functions and activities. All personal information collected by PD Warrior PTY LTD is handled with care and diligence.
Use and disclosure
PD Warrior PTY LTD will only use personal information provided by you for the purpose for which it is collected. This may include:
- providing members with the services required
- providing licensees with the services required
- providing course attendees with the services required
- administering and managing member services, including charging, billing, and collecting and paying debts
- assessing and responding to specific requests for information
- gaining an understanding of needs so that PD Warrior PTY LTD can provide improved services
- researching and development of PD Warrior PTY LTD’s services
- quality control purposes
- enable individuals to participate in activities or promotions, or
PD Warrior PTY LTD will not disclose personal or sensitive (health) information to a third party unless it is:
- necessary to provide the services or information requested.
- to meet the purpose for which it was collected.
- to the extent necessary, to carry out the uses set out above, or
- required by law; or consented to by the individual providing the personal information.
Accuracy and security
PD Warrior PTY LTD will take all reasonable steps to ensure that the personal information collected, used and disclosed is accurate, complete and current.
Individuals/organizations who have provided personal information can assist by maintaining up-to-date records in the MY ACCOUNT section of the dashboard.
PD Warrior PTY LTD will endeavour to maintain a secure system for storing personal information including encryption of credit card details. All reasonable steps will be taken to protect the personal information provided by individuals from misuse, loss and unauthorized access, alteration, or disclosure. Personal information that is no longer used or relevant will be destroyed or de-identified.
Unfortunately, data transmissions over the internet cannot be guaranteed to be totally secure. Therefore, PD Warrior PTY LTD cannot warrant the security, integrity or privacy of the personal information submitted in this way.
PD Warrior PTY LTD will not disclose personal information for third party marketing purposes. PD Warrior PTY LTD provides an easy to follow opt out option to enable the discontinuation and prevention of any further communications from PD Warrior PTY LTD.
If a Premium Member renews their membership within one (1) week lapsing, the old Premium membership content will be available.
Access and correction
You have a right to access and, if necessary, to correct, complete or update the personal information provided to and held by PD Warrior PTY LTD. Should you wish to access your personal information, make a correction, or seek further information about privacy, please go to the dashboard and your MY ACCOUNT settings.
For all other enquiries, please contact PD Warrior support at email@example.com
PD Warrior PTY LTD staff usually handles personal information, however, certain functions may be outsourced to contractors. It is understood that these contractors are required to comply with the Privacy Act 1988 and the Australian Privacy Principles (enhancing Privacy Protection Act 2012) in all respects.
PD Warrior PTY LTD is committed to responding to all complaints fairly. We recognize complaints can provide valuable information on the provision of our services. If you are not satisfied with PD Warrior PTY LTD’s handling of your personal information, you may make a complaint to PD Warrior PTY LTD’s Privacy Officer by emailing firstname.lastname@example.org. Your complaint will be attended to within 30 days.
Should you feel that your complaint has not been properly managed or adequately resolved by PD Warrior PTY LTD, complaints may be directed to the Office of the Australian Information Commissioner (OAIC).
Office of the Australian Information Commissioner
Sydney Office GPO Box 5218 Sydney NSW 2001
Canberra Office GPO Box 2999 Canberra ACT 2601
Tel: 1300 363 992. If calling from outside Australia call: + 61 2 9284 9749.
TTY: 1800 620 241 (this number is dedicated for the hearing impaired only, no voice calls)
Facsimile: +61 2 9284 9666
For freedom of information (FOI) requests in relation to information held by the Office of the Australian Information Commissioner (OAIC) email email@example.com or contact 1300 363 992.
For questions or feedback in relation to the OAIC’s Information Publication Scheme (IPS) contact, Director, Communications and Corporate by email at firstname.lastname@example.org or on 1300 363 992.